Yes? that means you must have a STUB. if you dont have a stub. you are NOT a claimant, okay
Some of you do follow-ups too soon, wasting your time and money because the result is the same - your claim is still pending.
The thing is, as Julia Roberts says, you need to ask the frontliner when you can do a follow-up, and dont forget to ask their telephone numbers. if they dont give you the phone number, mosey over to the website and take a look at the branch directory. take note of the number and call them.
if your sss records contain no flaws - such as everything correct, and your documentation is complete, then claims will not take too long. allow 3 months at least even if the ARTA says shorter before you start stressing about your retirement.
this is why i am advising all would-be retirees to check their sss records to make sure that everything is fine and dandy before retirement, way before retirement. what is fine and dandy you say?
1. your full name is correct. full name: first name, middle name, and last name, and whatever suffixes (Jr., III, etc) - no documentation errors
2. your birthdate is correct. no documentation discrepancies
3. your date of cover is correct.....
4. all your employers have been correctly captured
5. no missing contributions and loans okay
btw, sss has an ongoing project related to manual verification and consequent pension adjustments that will take til year end to complete. that is, of course, the target date. dont be angry if it gets delayed. there is still Murphy's Law to be considered.
btw. it is easier to email you. so get your child/grandchild or other relative to handle responses for you for email. texting is a bit hard to explain matters, much, much easier to email - and there is out of pocket expense for the sss personnel so you just may get your response easier