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Showing posts with label SSS-HELP. Show all posts
Showing posts with label SSS-HELP. Show all posts
Wednesday, May 20, 2015
Monday, July 29, 2013
TIPS for Transacting with SSS
When you are transacting with SSS, please follow these:
1. pay attention to what the front-line person is saying, and if necessary repeat this to her. This procedure may sound tedious to you, but it is always safer to do this as this procedure takes care of 2 things:
1.1. it ensures that you heard correctly, because if you repeated back something in error, the front line person is obligated to correct you.
1.2. it ensures that you did not misunderstand the front-line person because you would not be able to to repeat back the transactions if you did not understand.
2. make sure you have the original of all supporting documents and that you have a copy for submission to SSS. the original copies will be used to authenticate the copies you will submit. Make sure you do not give the original copies. the original copies are yours
3. make sure you have a copy of submitted items - even the SSS documents.
make sure that your copy is stamped received by SSS, and the date received.
try to make sure the front line signs off on a document that says the following documents received....
and make sure you have the right form for the right request/payment/benefit/
okay?
hope this helps with your filing and subsequent follow-ups with SSS
1. pay attention to what the front-line person is saying, and if necessary repeat this to her. This procedure may sound tedious to you, but it is always safer to do this as this procedure takes care of 2 things:
1.1. it ensures that you heard correctly, because if you repeated back something in error, the front line person is obligated to correct you.
1.2. it ensures that you did not misunderstand the front-line person because you would not be able to to repeat back the transactions if you did not understand.
2. make sure you have the original of all supporting documents and that you have a copy for submission to SSS. the original copies will be used to authenticate the copies you will submit. Make sure you do not give the original copies. the original copies are yours
3. make sure you have a copy of submitted items - even the SSS documents.
make sure that your copy is stamped received by SSS, and the date received.
try to make sure the front line signs off on a document that says the following documents received....
and make sure you have the right form for the right request/payment/benefit/
okay?
hope this helps with your filing and subsequent follow-ups with SSS
Tuesday, January 8, 2013
Call Center of SSS now 24/5 from 16/5
The SSS Call Center is now live 24/5 instead of 16/7
thus, it is open from 7 Monday mornings to 7 Saturday mornings.
It is closed after 7 Saturday mornings to before 7 Monday mornings. Also closed on Holidays.
The Help Desk hours has increased by 40 hours so that more members can call in to ask for help
Click on sss-telnos on the left side of the blog so that all posts pertaining to SSS telephone numbers will be displayed.
thus, it is open from 7 Monday mornings to 7 Saturday mornings.
It is closed after 7 Saturday mornings to before 7 Monday mornings. Also closed on Holidays.
The Help Desk hours has increased by 40 hours so that more members can call in to ask for help
Click on sss-telnos on the left side of the blog so that all posts pertaining to SSS telephone numbers will be displayed.
Monday, January 7, 2013
Get SSS Information on YouTube
are you a youtube watcher?
SSS is now on youtube: Click here to access the SSS youtube channel
watch, and get information on the Social Security benefits and procedures
SSS is now on youtube: Click here to access the SSS youtube channel
watch, and get information on the Social Security benefits and procedures
Tuesday, November 27, 2012
TEXT to SSS
do you text a lot? do you want to text SSS?
here's the number 2600 for SUN, SMART, and GLOBE subcribers for ALL TEXTS
You need a PIN or security code to get the following info:
1. contribution data
2. loan status or loan balance
3. claim status
To get the PIN or security code, please register first. To register, do the following:
text SSS REG
example: SSS REG 0337500398 10/26/79 and send to 2600
To retrieve the PIN in case the member forgets:
text SSS RESET
STATUS OF CLAIMS:
example : SSS STATUS Sickness <0337500398> 1234
CONTRIBUTIONS, LOAN STATUS AND BALANCE:
here's the number 2600 for SUN, SMART, and GLOBE subcribers for ALL TEXTS
You need a PIN or security code to get the following info:
1. contribution data
2. loan status or loan balance
3. claim status
To get the PIN or security code, please register first. To register, do the following:
text SSS REG
example: SSS REG 0337500398 10/26/79 and send to 2600
To retrieve the PIN in case the member forgets:
text SSS RESET
STATUS OF CLAIMS:
SSS STATUS Sickness
SSS STATUS Maternity
SSS STATUS EC MED
SSS STATUS Disability
SSS STATUS Retirement
SSS STATUS Death
SSS STATUS Funeral
example : SSS STATUS Sickness <0337500398> 1234
CONTRIBUTIONS, LOAN STATUS AND BALANCE:
SSS CONTRIB
SSS LOANSTAT
SSS LOANBAL
DOCUMENTS REQUIRED
SSS DOC Sickness
SSS DOC Maternity
SSS DOC ECMed
SSS DOC Disability
SSS DOC Retirement - for less than 65 years old
SSS DOC Retirement Minor - with minor dependents
SSS STATUS Death
SSS STATUS Funeral
TO GET UMID (ID) FOR
OFW
VOLUNTARY MEMBER (VOL)
SELF EMPLOYED (SELF)
CHANGE IN MEMBERSHIP RECORD (CHANGE)
SSS ID
SSS OFW
SSS SELF
SSS CHANGE
TO GET NEAREST SSS BRANCH (FOR MEMBER'S CONVENIENCE)
SSS BRANCH (CITY)
SSS BRANCH (POSTAL CODE)
TO GIVE FEEDBACK
SSS FEEDBACK (concerns/inquiries/complaints)
TO GET HELP FOR SSS KEYWORDS AND COMMANDS
SSS HELP
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